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Reservation Policy

Please read prior to clicking calendar button at the bottom of the page.

Reserving a 90-minute birthday party indicates agreement to GlowHouse Kids’ booking policy agreement:

 

Courteously, you will be reserving your 90-minute birthday date and time, not determining your final weekend party package.  A party planner will consider your customizations and RSVP to assist you in determining your most economical final package selection during a detailed party review 4 to 10 days prior to your event.  A $125.00 non-refundable online reservation deposit is required, with your preferred credit card, to secure your party date and time.  Your remaining balance is due the day of your event in cash or check payment.

 

To secure privacy and safety, arrival is 10 minutes prior to party start time & departure is 10 minutes post party conclusion.  During events, GHK main rear entrance is used, with convenient ample municipal lot parking.

 

Remaining balance is due no later than the day of your party. After making your party reservation, you will be contacted for a consultation during our next routine WEEKDAY business hours.

 

Every participant is required to have a signed waiver. Waivers can be downloaded and signed ahead of time or our staff will provide waivers the day of the party.  To download and print the waiver click HERE.

 

Shoes are not permitted on the mat area, socks required for children and adults on our mat.

 

There is a 25 child maximum.  Drop off’s are permitted and encouraged, as GlowTainers are focused on facilitated activities while parents enjoy free time. The venue has an occupancy of 40.

 

Food selections are due no later than the Wednesday prior to a weekend party. GlowHouse Kids is not a peanut free, latex free, red dye free or gluten free environment. Full disclosure is required for any food being brought into our facility. You are responsible for full payment of all perishable food item orders once placed with GlowHouse Kids.

 

Parent or caregiver must remain present if the child requires assistances with toiletries.

 

GlowHouse Kids reserves the right to evaluate your party specifications to determine if your customizations can be accommodated in our private glow in the dark venue.

 

Full disclosure of outside items, including intended use of any slogans or images, is required. GlowHouse prohibits the use of any competing items and owns copyrights on many glow related slogans and images. We reserve the right to refuse or remove outside items. By booking a party you are giving consent for GlowHouse Kids to publish an image from the party that may include your birthday child having fun, identified only by first name, on the GlowHouse Kids website, social media, blog and other marketing materials. Please inform GlowHouse Kids if you do not want your child’s picture taken or image used, as we respect your choice.

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Business Hours

Monday-Sunday:
Showings by appointment.
For courtesy to our customer’s private events.

Onsite & Offsite Events

To make an appointment, plan an event or inquire & pre-register for a program, please contact us at (973) 529-8042 .

 

Late Arrival Policy: To ensure the promptness of all appointments, we reserve the right to reschedule any appointment that is 15 minutes or later to another convenient time.

 

Waiver: Every GlowHouse Kids participant is required to have a signed waiver. Download and print the waiver HERE or fill it out electronically HERE.

Location

227 Wanaque Avenue
P.O. Box 154
Pompton Lakes, NJ 07442

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